Welcome to Shottenkirk Honda of Davis

E tenido un mal desacuerdo por parte de Tom porque residente mente el día 27 de noviembre me programaron una cita para revisión de transmisión y quería que pagara cuando ellos ya saben que el problema es de fábrica y me dijo que su carro tenía el mismo problema como dándome a entender que me aguantara 😡😡la única persona que sea portado muy bien es Guillermo quien me ayudó a traducir y se a comportado comprensible

My wife and I just bought a car from them. After the deal when handing us the key they threw in the we only have one key FOB. Not mentioned at anytime nor was it listed anywhere on the ad. Now they are saying car is sold as is. It was a used car on their lot. They should have mentioned this or at least made things right by getting us a second key.

Excellent service. Negotiations were straightforward.

It is horrible place. For changing the oil, it takes more than 4 hours to do it. Also, I had the Service contract and they do not believe in that service contract. They charge me anyways. if there is less than one star, I would absolutetly give them. For future, no more honda car.

Definitely a no go here. Talked about a price for my trade in and when we got to the paper work it was put down at lower number. Brought it to attention and they changed it to the correct number. They tried selling me a warranty so they could bump my payment back up to the "agreed number" for my monthly payment and get a lower rate at the same time. Refused the warranty and the finance guy still got me a lower rate. I leave the dealer and get a phone call about 2 hours later saying that I need to come back that there was an error on the contract. I get a call from the sales manager who claimed that I had to come back to fix the paperwork that was already signed so he could include the warranty for the "agreed number." I refuse to take the warranty as I do not need it. The sales manager explicitly claimed that if I did not want the warranty he would have given me a 10% apr on the car!!! That is one bold claim and that will not make anyone come back if you purposefully claim to increase my rate just because of a dealer warranty. Please do not threat your customers in increasing someone's rate after the papers are signed.

Adrian was amazing. He went above and beyond for my wife and I. He helped us get the best deal possible for our Accord 2.0. He has outstanding customer service and knowledge. Emiliano was very attentive and helpful as well. He also went above and beyond for us! So glad we have this dealership close to us. We will be back for our next car!

Adrian Andradez is an exceptional sales professional. He was nice, informative and extremely knowledgeable. I will use him every time. The entire experience of buying a new vehicle was enjoyable and without any challenges or problems. It was a delight to work with him.

Vinny helped me get a car with loan. Very helpful and professional. i will go back again for my next car.

Horrible experience. While I don’t jump to the conclusion of being discriminated against bc of my skin tone i definitely felt it here. We were treated as if we weren’t serious buyers. We were barely offered water and Siggy my gosh what a condescending (insert here) he was rude and had piss poor customer service skills. Needless to say we went to Honda off Fulton and bought the vehicle we wanted at a decent price. Smh definitely don’t recommend the Davis location

I had such a pleasant experience here with Vinny, after being forced away from another dealer because of the aggressive behavior. So, I came here set on getting an older model HRV and was willing to take the first offer given because I really just needed a car. Vinny went out of his way to present me an even better deal with a brand new 2025 HRV and I couldn’t be happier. I felt very supported and not rushed along the process, I would make the drive to come here any time.

The team is so helpful and the sales guy Vishal is so professional in his dealing and also he made me a best deal so five stars for his services also five stars for Shottenkirk Honda Thank you !

Tom in service is great he answered all my questions and helped me Schedule recall repairs for my vehicle yes I will continue to use your dealership Euell Mckown

Great service and customer care. Only come here for car service.

Service was good and quick

Outstanding Performance

Shottenkirk Honda was the only auto repair facility that was able to diagnose the electrical problem I experienced with my Accord. Truly professional, knowledgeable, and friendly!

I made an appointment a week in advance online and included that I would like to have the recalls addressed. However, with Honda Davis, they will not do the repairs until you bring the car in, then they order the parts. I waited 5 1/2 hours for a scheduled drop off. I still had to calibrate my tire pressure myself. I was on the freeway and getting alerts my tire pressure was low. I pulled over and my car instructed me to calibrate the tire pressure. Only reason why I will go back is because they are located close to my home.

Jose & Doug were easy to work with. Did not push extras. We worked out a price & they stuck to it. I would not recommend Auburn Honda. I would go with Davis Honda any day.

We got there late and they were willing to let us do a test drive. We got a deal done quick and out of there in 2 hours.

Midway, heading from San Francisco to Medford, Oregon, our 2019 CRV had a pop up message: Emmissions System Problem. We looked up the nearest dealership and Shottenkirk Davis popped up. We called and asked if they think we could make it to Medford, Oregon, and they said they weren’t sure and it’s best to come by. But they let us know that they were super busy. We pulled in 8 miles later, and they seemed more than super busy—super packed! But they said oh yeah we were expecting you and come on in and we’ll check it out. They quickly identified the problem—a sensor—and then gave our dog water, and then drove our car up and said, “you are ready to go! Have a good trip.” And we were like, huh? Do you want us to pay? And they said nope! 10 out of 10 for Shottenkirk Davis!

I give this place about a 2. Their service is crap and their salesman are sharks. I bought my 2024 civic there and had a horrendous time just buying my vehicle in January (was there for 7 hours!!) because they had a junior dude out there trying to sell me on an 8% interest rate. I got so mad at that because I KNOW he sized me up and thought yeahhh score. 8%?!. So then eventually the actual manager came out to apologize on behalf of his employee and literally proceeded to tell me that they needed to make a profit as well. Yikes! Reason I m writing this: I am under their contract and so I gotta to my oil and maintenance there. And even that was lame when i did it recently.

Had a great experience with our sales person, Mandeep, his manager & the finance dept. Being a senior it’s first time being comfortable with a dealership working with me and driving out with an amazing car.

I had the worst experience at a dealership. Mario assisted us, and I was interested in a Honda Civic Hybrid. The supervisor, Ricky, asked if we were serious and mentioned he could lower the price by $500. Mario then stated he would keep it at $28,000. We initially left but returned an hour later, determined to buy the car. I called Mario to confirm if the $28,000 offer was still valid, and he said yes. Upon our return to the dealership, Mario told me he needed to check with the supervisor about the price. Ricky, the supervisor, came over, and I found him to be very dishonest. I asked him, “Can’t we settle on $28,000?” He responded, “If you were serious the first time, I would have given it to you, but I didn’t guarantee it.” I also had an approved loan with Chase, and they assured me they would not inquire about our credit history. I agreed to check if they could offer us a better interest rate without making inquiries. When I asked Mario if he was sure there wouldn’t be any credit checks, he said it wasn’t a record check. Minutes later, we received alerts indicating that there were inquiries made on our credit. After we informed them that we had decided to choose our bank, they still submitted our credit application to multiple banks without our consent. My husband was meant to be my co-applicant, but they listed him as the primary applicant instead. Mario, who acted deceitfully, told my husband to sign in a place marked as "primary," insisting it didn't matter. They lied to our faces and showed no shame. I strongly advise against using this dealership.

One real negative - if you buy a service package with this dealership you can take advantage of that. But for whatever reason the person that's schedules service appointments claims that they can't tell you what your service package entitles you to. So you pay for a set of services and maintenance and then when you try and schedule it the person who schedules the service is unwilling or unable to tell you what is covered and what is not. It's kind of "hide the ball" on the cost of doing business with this dealership really leaves a bad taste in your mouth

Do not go here. They charge you $215/hour of work to tell you somethings wrong with your car when you told them when you walked in what was wrong. They also were going to put 0W-20 oil into my car, when my car takes 5w-20 oil so they would have ruined my engine if I didn’t catch that mistake. Overall, sloppy, poor communication and poor quality of service.

Hi Shottenkirk Honda of Davis, I'm glad you reached out to me for feedback because I have some to provide. When I came in for an oil change on 09/25/2024 I was alerted when it was finished that my Left Outer CV Boot was torn and leaking and needed to be replaced. So, after understanding what an important part it was, I had the part ordered about a week before my appointment and brought my car into the have the Left Outer CV Parts replaced and repaired on 10/07/2024 (Invoice # 74188) left my car there for about 4 hours and paid a total of $499.35, me believing the parts had been replaced and the repairs had been completed to the Left Outer CV Boot. So you can imagine my surprise, when I took my car in this Monday 10/22/2024 to Les Schwab tires in Woodland to get a small air leak in my left front tire patched and repaired, that when they were walking me through what happened to my tire that on the Les Schwab invoice the Technician there let me know that MY LEFT CV BOOT WAS MISSING A METAL RING, IT WAS STILL TORN AND LEAKING GREASE AND OIL. AND WHEN I ASKED HIM MORE QUESTIONS HE SAID NOT ONLY HAD THE PARTS NOT BEEN REPLACED, NO REPAIRS HAD APPEARED TO BE DONE. So, the only conclusion is when I brought my car in on Monday 10/07/2024 and left it there for 4 hours and paid $499.35, my car sat there untouched by a single person, for 4 hours, no repairs had been done or parts had been replaced and I paid $499.35. Isn't there a term for that? And now all I'm wondering has this happened to me before? Has this happened to other customers? And if this gets resolved I'll need to see Date and Time stamped photos of any completed repairs before I pay and leave going forward. WHATS GOING ON AT SHOTTENKIRK HONDA? I'll look forward to any kind of response.

Don't waste your time. They lie and give the run around about their vehicles. After 30+ min of waiting, salesman informed me he is "unable to find the vehicle"???!! Hmmm... so they bring me a different one that is not even close to the trim i wanted, as if i wouldnt notice 🤔. I am fully aware of when someone is treating me evasively. Be careful ladies!!!! They will try to play the game. Anddd they are way overpriced compared to other dealerships.

I have been working with this Honda location for regular maintenance for years and have no issue until this recent one. I have a reusable air filter which I can clean and change on my own. They usually kindly remind me of the need of cleaning if necessary. However this time my partner took my car to maintenance. The technician just told him to replace it with a disposal filter. My partner does not know much about my car and of course paid for it. This most recent experience may me wonder if now they start to take advantage of people by not fully informing them in order to make more profit. Or another scenario, the technician is not competent enough to recognize it is a reusable air filter?

awful service! DO NOT go there! In stark contrast to my previous experience at this shop. Brought my car for service and for a complaint (noise coming from the exhaust hitting the recently installed hitch). Left the car for diagnostics and service for 2 days, picked it up, service personnel and report stating 'no issues found'. On top of this, I was not informed about the "dirty brake fluid, needs changing" diagnosis (clearly noted in the written service report) during the phone calls while my car was in the shop, nor while picking it up. Found this out only when I read the service report at home. Called back immediately and was told to bring it back next morning, no need of appointment Jennifer told me, and the brake fluid is very quick and if I have the video of the noise it will be fast. Drove back the next morning, for the brake fluid change (which was totally missed) and telling them hitch issue again and showing the video clip of the noise, waited for 2 hrs, nothing is done, car sitting in the parking lot of the service, not even looked at... After asking what is going on, the service personnel (Jennifer) tells me that the diagnostics for the noise is (for $215 charge): exactly what I told them it is! No one had actually looked at or examined my car, it was sitting in the parking lot of the service in plain sight, the whole time!!! Had to leave the service, Nothing is fixed and brake fluid not changed! I had warned Jennifer I had max 2 hrs this morning, both on the phone yesterday and when brought the car in this morning! Two and half days, my car was in the service, problem is NOT fixed and diagnosis after two and half days is exactly what I told them when I brought the car in the 1st time around! Is this a joke? A big waste of time, incompetent personnel.

I've been going to Davis Honda for years to have my Odyssey maintenance. I've always had a great experience with the entire service dept. Today I finally got to meet the sales dept when I purchased a new Odyssey. Mandeep is FANTASTIC highly recommend getting his help to purchase your next vehicle

Mandeep was great and had good customer service very helpful and funny good customer service helped get a good deal.

We are so grateful for the service we received here today! We bought a used Fit from Carvana. It was delivered with minor issues. After hours on the phone with Carvana and their service partners who had no solution for us, we gave up on them and drove it to Honda of Davis as a last hope. They were able to fix it for us in a matter of hours even though we had no appointment. Thank you thank you thank you! We definitely know where to take the car for any future service needs!

The service guys are always awesome whenever i bring my vehicle in for an oil change. Would definitely recommend coming here!! Best Honda dealership in the area 100%!

This dealership will scam you. Will give you a really good deal, make you come in to sign a paperwork, they will run your credit without even seeing the car or test drive it and in the end the car is not even in their possession. Oh! Also, they added $30 more to monthly payment of the car w/c doesn't make sense because i calculated everything and it didn't match. Another dealer gave me a quote with same exact numbers but less $30.

Horrible customer service like many others we were told one thing on the phone and another in person. Asked several times to see vehicle but ignored and rather was being told prices and how to finance through them. This place doesn’t know what customer service is. Also this place doesn’t have a lot of inventory so before going here just know the lot has empty no cars. They lost my business due to the poor customer service.

Very disappointed. We were told the vehicle we were interested in was already sold to someone. But we could get one in a week if we drove to the dealership (a 2 hour drive for us) and get the paperwork started on the next day. That next day, while we were halfway there, the sales guy called my son’s cell and said he would pass him to his coworker as he was feeling under the weather. Just so happens that the “ coworker” was the manager, who obviously already knew why we were there, told us they would not be getting what we were looking for at all and that it would be at least a month before the 2025 models, (that we didn’t want) would come in. This is bad business, they should have told us on that phone call halfway there that we would be wasting our time coming for that car model, and honesty could have gone a lot further for them, and possibly even benefited them. We immediately left and bought a car that was worth more (an R model Toyota) that same day. Your loss our gain. My son would not say anything, but it was my mileage and my gas that was wasted.

This dealership was amazing we went to three prior to this one future Honda in Sacramento ( the worst, we had to return our car back) cap city Honda and Folsom lake Honda and they all couldn’t get us approved even after my brother had really good credit but the day we came here recommended by wife’s mom, we got approved my brother as co signer and my wife as first time buyer and I kid you not with one of the best interest rate out there we were so amazed and just blown away and now me and my wife have a great car and not just that my brother is offered a brand new car and with the lowest interest rate, I’m just great full by God and this team. Mario didn’t rejected us nor told us no like most sales rep like to do and ignore you, Mario was straight up to us and before you know it he came back with great news and we were just amazed because how come the other couldn’t it’s like they just put info and let the bank decide but not here they were on it. I recommend to see Mario (sales rep)

Very disappointing experience. Called ahead to request additional pictures and information about a vehicle to avoid any surprises after driving nearly an hour each way to hopefully buy the vehicle and avoid dragging my wife and kids on a wasted trip. The sales staff both were told I had to bring my family with me and knew it was a challenge to come in person. No issues were called out by either of the two sales staff I spoke with. Upon arriving it was immediately obvious the car had first been in an accident so that it's front right fender was damaged. But, oh wait, the front bumper is damaged too! Even better, the door hinge welds had failed, but fortunately they could be repaired under recall that the dealer hasn't performed. The final and most dangerous issue was that one of the spark plug wires was so frayed I could see copper... Major safety issue. The fun part was I discovered the exposed copper in the middle of the sales guy telling me their technician inspected it and that the vehicle is certified to be safe. I'd also share that upon arrival the sales guy immediately tried to pressure me by telling me about someone coming up from LA to buy it. Hopefully this review helps others like myself and the LA buyer not waste their time with dishonest sales staff and unqualified repair technicians.

Horrible communication/ lies/ service ! The transmission need to be replaced it took almost two months which is understandable. When the transmission did come in I was told it’d take a week and i never received an update until almost a month later saying my car was ready. Patrick lied about the price and charged me over an extra $1000 than what he quoted me. No explanation said he wrote down his original quote but couldn’t even talk about it when I went in to pick up my vehicle. Patrick couldn’t even tell me or show me the date or original quote. Unacceptable.

Fire SIGI and then I'll consider coming here.

We have a 2018 CRV (limited) that we bought at the Davis, CA Honda dealership. **UNSAFE** The hubs uses it for commuting to work as a firefighter. Before the vehicle was paid off; the fuel injectors went out, along with the radio. We did our part and replaced both parts at a dealership (4 years into owning a NEW car). Fast forward 49K on the replaced fuel injectors; the replaced fuel injectors go out again! Our 17 year old daughter was put in an UNSAFE situation driving to merge on the freeway and the 2018 Honda CRV LOST power. She was pushed off the freeway. Took the vehicle to Vacaville, CA Honda dealership for the loss of power diagnosis (AGAIN) and were told its the fuel injectors. (We took it to Vacaville, CA as a result of poor customer service at the Davis, CA Honda dealership). In addition, the AC is not blowing cool air. The dealership service person put in a (Good Will Request) with corporate, and corporate denied it. So, we are stuck with a comfortable, yet unsafe car that I wouldn't GIVE my worst enemy. From our viewpoint, HONDA supplies brand new cars along with parts and products of the lowest quality and doesn’t have concern for customer safety or satisfaction within the companies capacity of reasonable diligence. We own (3) Toyota’s and have SAFE, reliable, and outstanding products with Toyota. Bye (buy) a HONDA IF you want to be put in an unsafe situation, and/or go broke. I did call the Davis, CA Honda dealership and have YET to hear back from their GM to make this even semi "right". Go across the street and get a Toyota!!

WARNING BAIT AND SWITCH DEALERSHIP! I found a listing for a 2022 black edition in Sonic gray at this dealership which had no price listed. So I messaged the dealer for more info on Friday. I get a response right away from Sigi who says "Hello Michele ; Good morning —- This is SiGi from shottenkirk honda davis. What time can you come in today to take a look at the 2022 honda pilot black edition? We have it available ! Reply STOP to cancel." I respond back asking for pics and the price. He responds back with, "Yes I can do that for you . Price is $32,988 It’s a black edition model With sonic gray color". So, I thought wow what a deal. Checked Carfax and asked for more pics since there was nothing on their website yet. He sent a couple and said he'll send more since it was getting serviced and he would send more later. I told my husband and he agreed to go check it out over the weekend. On Saturday I texted Sigi that we plan on checking out the car and we're coming from Stockton (1 hour away)and asked if he had more pics. I specifically ask does the price still apply. He responds with "Good morning, I can get more photos for you no problem! and yes the price is still good to go." Mind you he texted that it was for a "2022 black edition pilot in Sonic gray" twice!!! So we make our way out there but he's not available and he asked Mandeep to assist which was fine. He could be working with someone else. Mandeep was kind, not pushy and pleasant to work with. Someone you hope to get when trying to purchase a car. After the test drive we told him what price we were quoted by Sigi by text and he tells us whatever he advised is what we should be offered. Looking at the website I believe Sigi is the Assistant Sales Manager. So he's probably thinking we'll he's the boss. We get to the financial process and the next guy comes in. This is after we already gave our SSN, demographics, employer, financial info. Which they neglected to give back to us so we can shred it. Rick proceeds to tell us whoops they made a mistake and the price we were quoted was supposed to be for a 2019 red Honda touring pilot. He said the actual price for the car we wanted was over $41,000!! Mind you our quoted price doesn't match what's on their website for their "red pilots". Sounds like a bait and switch tactic to me and sure did feel like it!! So he proceeded to try and offer us a new car with lower rates. We declined since it's not in our budget. If we wanted a new car we would have gone to our local 2 dealerships to find one. I told him how Sigi confirmed the price in the morning and he specifically said the type of car it was, but he wouldn't budge. So he goes back to see what he could do. We were ready to leave anyway because we knew they wouldn't come back with a close offer anyway. They offered a lower price but nothing near what was quoted with a high apr, over $700 monthly pmt and a $10k down. This was theeeee worrrrrrrst experience at a dealership we've ever have!!! IF Sigi is the Assistant Sales Manager what a horrible job he is doing. He didn't even bother to take accountability for his mistake by apologizing to us personally for waisting our time traveling. He just left it up to his subordinates to pick up the pieces. Also while we were test driving the car as we passed by the dealership Mandeep points out how Sigi is the one riding the electric scooter around the parking lot. He doesn't seem to take his job seriously, is unprofessional and is a poor excuse for a leader. That's why it's shady..Who knows maybe this is their sales tactic to SCAM customers. I'm not buying their excuse. Whatever the reason, it was still a waste of time (about 4 hours) that we can never get back. I will be reporting your business to the BBB just for waisting our time and for your shady sales tactics!!!! Please stay away from this dealership and go elsewhere. There are plenty of Honda dealerships out there that don't play games and have integrity!!

Another dishonest dealership. Typical bait & switch. Bunch of crooks. Don't waste your time here.

If I could give 5 stars a hundred times for Pratap Chand Service Advisor# 767 who goes by the name Patrick at your Shottenkirk Honda of Davis it would be my pleasure to! We are from out of town, almost 450 away and had an unfortunate accident exiting the freeway into your town. The car was towed to your dealership. The following morning I was fortunate to meet Pratap Chand. Pratap knew our situation and took charge of making sure our car was safe to be back on the road again. We appreciate how kind and helpful Pratap Chand and your service technicians were. Pratap Chand is leadership material if it is his desire, your company should consider offering him a promotion. Pratap Chad would make a great addition to any companies leadership team! He definitely deserves a raise! Thank you for everything Pratap Chand at Shottenkirk Honda of Davis! The Fantino's

Purchased a 2025 Honda Pilot Black Edition. Excellent dealership experience! Professional, transparent, and honest service from Vinny and Phillip. No pressure to buy unnecessary upgrades. Quick and efficient process - in and out in 30 minutes! Highly recommend.

Vinny not only gave me the best price, but he was also courteous, knowledgeable, and helpful. Will buy again.

Just another dishonest dealership. To the managers, don't bother responding to contact you, I already did, and you didn't bother to take accountability for what happened. Sigi and Adrian are all that is wrong with dealerships and a good reason to go direct to manufacturer, hopefully someday. Stay away from these guys. Sigi is horribly rude and disrespectful, but not until the deal is closed. Look at the other reviews, this guy's name is everywhere including yelp. Adrian (salesman) is such a piece of work, what a terribly dishonest and horrible human. We came here with a baby and made it clear we needed to be quick. He started by lying about the car being available, and then followed up by lying about having it there in a few hours. It took 2 weeks to get our car after constant calls to follow up. The worst part, he took our agreed upon negotiation, switched up the numbers to the finance guy, knowing we were in a rush and would probably miss it. We sat for almost 2 hours waiting to sign papers, we signed and admittedly didn't check close enough, and he jacked up the sales price and warranty price and stuck things in we didn't agree to. Sad that grown men would take advantage of someone who is just trying to get their baby and kid home and fed. Adrian, Sigi, you know what you did, and the fact that you can treat us like you did post sale speaks volumes to you. In the end, at least they lost their finance bonus since we paid the car off immediately. Unfortunately, this just shows how hard it is to find honest dealers, this isn't one of them, first and last Honda for this household. We should have walked out the minute Adrian started throwing red flags with his lies, or even cancelled when they failed to deliver our car after lying about delivery dates 5 times.

I was in the market for a new Honda and most of the staff were rude and condescending with the exception of 1 person I spoke to who took the time to answer all my questions. I honestly felt humiliated trying to buy a car from this dealership, I initially wasn’t going to write a review but even long after my experience here I still feel so bothered where I feel the need to write a review much later. I had a much better experience the day after visiting this dealership at Capitol City Honda in Sacramento where the manager treated me with respect and no one was condescending and bought a new car from there the same day. The manager and everyone there was pleasant during negotiations which made buying the car less painful, and I bought the new car for a fair price. I would recommend avoiding this dealership. After the fact, I spoke to a friend and he told me he also had a poor experience there, and so did his friend. I regret not asking him first before going.

If you work hard for your money, and like getting reasonable updates about a vehicle you purchase than I would stay away from this place. They listed a vehicle that was not up to sales standard, let me know they cosmetic damages would be taken care of before being delivered to me (2 hr drive) had 2 broken windows and some paint damage on the side. I was very up front with my timeline of needing a vehicle within the 5 day span yet I did not physically receive a car until 11 day post sale. Furthermore this is me constantly calling / texting inquiring for updates which seemed to always be pushed back further and further. Ultimately when an agreed delivery date was verbally accepted and was late again I called for updates and they never let each other know the vehicle was suppose to be delivered. Getting the vehicle there was trim out of place, paint imperfections. Would not recommend business with this crew.

Bought a CRV in late March, got a fair deal & the purchase process was straightforward. However, there is ZERO follow up to questions after the you drive off of the lot. Numerous emails continue to go unanswered. Maybe asking for too much but one would think credit disclosures, Lemon Law info., and where to find inclusions/exclusions on manuf. warranties are pretty basic. Called & told a mgr would call me back- still nothing. Be sure to collect everything you need before leaving.

Plz don’t believe to sales manager we done deal yesterday and came to pick car but they give us totally different higher price and just say it was mistake yesterday and manager not show up

If I could just rate Christian 5 stars I would, but I have to take my entire experience into account here. I went in looking for either a crv or hrv, and to trade in my old accord. Christian was very professional and easygoing at the same time, listened to what I was coming in for, and accommodated me accordingly. He didn't try to push the top touring model heavily on me, just gave me the option. He also knew all about the car's features and let me take my time test driving and sitting in both to get a feel for them! I also really appreciated Christian working with the entire team on my deal. He was able to get the trade in value I wanted for my old vehicle, and take off the expensive dealer accessories that I didn't want/need which I really appreciated. Made it so I could purchase my dream car - a CRV hybrid! Only reason why I took off a star is because of a weird issue with the owner's manual. My car was missing one for some reason. We finished all the papers around 9pm so I agreed to get it the next day since I needed to bring in my pink slip the next day anyway. No big deal there. When I came back the next day, they didn't have it and said they had to keep looking. Kind of annoying since I didn't want to have to come back a 3rd time but whatever I guess. I had to call back twice to follow up on it, because I just wanted an owner's manual with my brand new vehicle. The sales manager didn't want to shell out the money to pay for a new one. I get wanting to save money and paper but I spent a lot of money to purchase the vehicle from them. I wanted the sale to be completely done and to have the owner's manual in hand. They called today and said they finally had the owner's manual (over a week later). So I drive in to get this all squared away, and once I'm there in person they try giving me a 2023 owners manual, even though my car is a 2024. I had to politely but firmly tell them I would not accept that, and to just go take the owner's manual out of another CRV on the lot if they had to. I paid for the car including the owner's manual and I had been very patient and gone back and forth with them a lot already on this. 15 min later they come back and FINALLY give me the 2024 manual like I should have gotten from the beginning. This may seem small but became a headache for me trying to call/go back to the dealership with my hectic schedule, and it really didn't need to be that difficult. Overall I didn't get ripped off, really love my car, and I'm within the general monthly payment I wanted for my vehicle. If it weren't for the owner's manual nonsense I would have given 5 stars. Big shout out to Christain for his professionalism, being so knowledgeable, and accommodating to what I was looking for. I just hope the dealership doesn't lose any more owner's manuals😂

Great service. I even drive here from Sacramento because all the locations around Sacramento get so busy you get trapped for hours. And I did go to FOLSOM LAKE HONDA a few times but FOLSOM LAKE HONDA made crazy mistakes like leaving the radiator fluid reservoir cap off. In case you are unaware, if such a mistake is not timely discovered (which thank God I did discover before a trip out of town--ALWAYS CHECK under the hood and your tires before going out of town), your radiator fluid can evaporate, and if that happens it can cause $$$$$ thousands of dollars of damage. Bear in mind prices at all Honda dealerships keep going up. And we warranty owners have the often cost-saving option of using ASE-certified techs elsewhere for simple things like an oil change if you have warranty concerns--but you have to weigh that with the Q. of whether you will get genuine Honda parts and whether that issue matters to you and to your warranty.

I again I am pleased to purchase my 6th car from this location. After 24 years I want the care due my loyalty. Thank you to Matt in Sales for not hounding me and his patience to regards to my time table and needs; Phil the Sales Manager from the time I arrived for my appointment (made sooo easy); Doug in Finance with my paperwork and Mandeep for arranging for all the accessories added and installed. I love accessories. This all aside, if their service department wasn't so good the sales would mean nothing. Tom, Jennifer and gang thank you for the many year of care.

This dealership is very professional and they dont play games or force unnecessary dealer upgrades that you can’t take off the final price (unlike Roseville Honda). I shopped around online and saw another dealership in the area doing a crazy promotion on the CR-V, I called around and this dealership was able to match their price with the color we wanted! They honored the price we discussed over the phone and the paperwork was seamless. I worked with Vinny from start to finish, and he made our car buying experience a very pleasant one. We are very happy with the deal we got and it’s all thanks to him.

Thank you Vinny for a wonderful experience for me and my family. He was very accommodating to our strict budget and we were able to get an amazing car. Very patient with our little one who joined us and was very kind and welcoming. We appreciate him and we will definitely be back, and bringing more family here. Thanks again.

Very rude maneger named “sikiiiiii” or whatevr his name was.. We were trying to negotiate a car and guy just walked away raising his voice trying to sell us extra packages that we did not want.!

They are nice, but they will not come nowhere close to your cars value for a trade in.

I had been looking for an Accord for over a month. Went to see Vinny and he found my perfect car within 2 days. They had to get it from a local dealership. They had the car ready for me as I came to pick it up. Purchase process was very straight forward. Look forward to using their service department for oil changes! 5 star experience!

Very good buying experience with Vinny.

Horrible dealership. I scheduled a test drive and drove 1.5 hours from Berkeley only to be told the car was in the shop and wasn't available for a test drive or purchase. I then had to drive 1.5 hours back so lost 3 hours and 80$ from a rental car due to the incompetence of this dealership.

My wife and I bought a 2022 CR-V from Matt Jardine about a month ago here. He and the staff treated us very well. We've shopped at several other dealers around Sacramento and the Bay Area, and these people are the best. My wife and I felt that our business was very important to them.